Choose VoiceFeedback if...
- You need deep qualitative insights, not just checkboxes
- Respondents are mobile-first or low-literacy
- You want automatic KPI extraction and task routing
- Multilingual feedback without translation overhead
- Voice carries nuance text cannot (tone, emotion, hesitation)
Choose Google Forms if...
- Simple yes/no or multiple-choice surveys
- Budget is zero and volume is low
- You have time for manual analysis
- Respondents prefer typing over speaking
Feature-by-Feature Comparison
| Feature | VoiceFeedback | Google Forms |
|---|---|---|
| Input Method | Voice recording (30s clips) | Typed text fields |
| Response Depth | 8.3× higher qualitative signal | Limited by typing effort |
| Language Support | 50+ languages with auto-translation | Manual translation required |
| Analysis | AI extracts KPIs, sentiment, themes | Manual reading & tagging |
| Task Creation | Auto-assigns to Jira/Linear/Notion | Export to spreadsheet |
| Mobile Experience | Tap & speak (no typing) | Tiny keyboard frustration |
| Accessibility | Works for low-literacy users | Requires reading/writing |
| Time to Insight | 42 min average | Hours/days of manual review |
| Setup Complexity | AI designs form for you | Drag-and-drop questions |
| Price | Starts at ₹8,999/mo | Free |
The Voice Advantage
More Depth
Voice responses contain 8× more qualitative signal than typed text—respondents share context typing can't capture.
Hidden Signals
73% of churn reasons live in what customers won't type—voice surfaces the friction forms miss.
To Actionable Insight
AI extracts KPIs and creates tasks automatically—no manual spreadsheet analysis required.
Frequently Asked Questions
Why is VoiceFeedback better than Google Forms for customer feedback?
VoiceFeedback captures 8× more qualitative depth because voice eliminates typing friction. 73% of churn signals never make it into typed surveys—voice surfaces what customers won't type. Plus, AI automatically extracts KPIs and creates tasks, saving hours of manual analysis.
Can I use VoiceFeedback for multilingual surveys like Google Forms?
Yes. VoiceFeedback supports 50+ languages with automatic transcription and translation. Respondents speak in their native language; you read insights in yours. Google Forms requires manual translation or separate forms per language.
How long does it take to get insights from VoiceFeedback vs Google Forms?
VoiceFeedback delivers actionable insights in 42 minutes on average—AI extracts themes, sentiment, and KPIs automatically. Google Forms requires hours or days of manual reading, tagging, and spreadsheet analysis.
Is VoiceFeedback more expensive than Google Forms?
Yes. Google Forms is free. VoiceFeedback starts at ₹8,999/month but saves analyst hours, surfaces hidden churn signals, and auto-routes feedback to task systems. The ROI comes from insights you'd miss with typed surveys.
When should I stick with Google Forms instead of VoiceFeedback?
Use Google Forms for simple multiple-choice surveys, event registrations, or when budget is zero. Use VoiceFeedback when you need deep qualitative insights, multilingual support, or automatic KPI extraction from voice feedback.