Voice Feedback Software That Captures What Typing Can't

73% of churn reasons live in what customers won't type. Voice feedback software eliminates typing friction and uses AI to extract KPIs, sentiment, and themes automatically.

The Voice Advantage

Why voice feedback beats typed surveys

Voice captures nuance text cannot—tone, emotion, hesitation, and context. Respondents share stories instead of bullet points. The result: 8× more qualitative signal density.

  • 8.3× higher response depth vs typed surveys
  • 73% of churn signals surface in voice, not text
  • 42 minutes average time to actionable insight
  • 50+ languages with auto-translation
  • Works for low-literacy and mobile-first users
  • WCAG accessible transcripts

Typed Survey Response:

"Delivery late. Customer upset. Please escalate."

Voice Feedback (same person):

"Courier kept me waiting ninety minutes with meds melting. We need temperature proof before oncology approves restart. This isn't just late—it's a protocol failure that puts trial enrollment at risk."

AI Extracted: Temperature protocol breach, clinical trial risk, urgency escalation needed

Core Features

Voice-First Capture

Respondents speak naturally for 30 seconds instead of typing. Mobile-friendly, accessible, and 8× more detailed than text.

Multilingual Intelligence

50+ languages with automatic transcription and translation. Capture feedback in the language customers think in.

AI-Powered Analysis

Automatically extract KPIs, sentiment trends, and themes. No manual tagging or spreadsheet work required.

Task Automation

Create tasks in Jira, Linear, Notion, or Asana based on extracted insights. Close the feedback loop in 42 minutes.

Industry Applications

Healthcare (PREM/PROM)

NABH/CAHO/JCI-aligned patient feedback with consent flows, department KPIs, and multilingual capture.

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SaaS & Product

Catch churn signals before cancellation. Voice interviews at key journey checkpoints reveal friction typed forms miss.

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D2C & Retail

Track sentiment across unboxing, support, and returns. Auto-tag product feedback and route to catalog teams.

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BFSI

Compliance-ready voice consent, branch service quality metrics, and audit trails for regulated industries.

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How does voice feedback compare to traditional surveys?

See detailed comparisons with Google Forms, Typeform, and SurveyMonkey to understand when voice intelligence makes sense for your use case.

Ready to capture what typed surveys miss?

Join 50 early teams getting voice feedback software at discounted annual pricing.