The feedback platform that listens like humans do.
Voice intelligence that turns qualitative chaos into KPIs, tasks, and trend lines—without templates, manual tagging, or analyst hours.
AI Form Designer
Describe your outcome; the agent proposes question flow, phrasing by culture/language, bias checks, and sample data. No template hunting.
Multilingual Engine
50+ languages, realtime STT + translation, diarization and accent aware models. Capture feedback in the language they think in.
Qual → KPI Engine
Turn qualitative text/voice into 50+ org KPIs: first contact resolution risk, escalation likelihood, trust index, handover delay.
Tasks from Feedback
Auto assign to owners in our native Task Manager. Jira, Asana, Linear, Notion Plugins incoming. SLAs attached. Close the loop from voice to done.
Journey Tracking
Tie multiple feedback events to a single person or account. Show improvement arcs over time. Prove change.
Departments View
Rollup by branch, unit, or team. Compare cohorts. Flag outliers. Department-wise dashboards that map to quality indicators.
Don't store feedback. Spend it.
How they work together
1. Design without templates
Type your goal: "Reduce discharge complaints by 30 days." The AI drafts questions, suggests language strategy per region, runs bias checks, and shows sample flows.
2. Capture in their language
Share a link, embed, or QR at physical touchpoints. Respondents speak freely in Hindi, Bengali, Tamil—whatever feels natural. Realtime transcription + translation.
3. Extract operational KPIs
Each voice snippet yields 50+ metrics: handover friction, billing confusion, escalation risk, trust markers. Not sentiment scores—actual governance KPIs.
4. Turn insights into tasks
Auto-create tickets in our Native Task Manager. Jira, Asana, Linear, or Notion Plugins incoming. Assign owners, attach SLAs, link to feedback source. Close loops, not tabs.
5. Track journeys, prove change
Connect multiple feedback moments to one person or account. Show before/after arcs. Department dashboards. Export to your BI. Prove improvement, don't just hope for it.