The Healthcare Challenge
73% of patient friction never makes it to typed surveys
Patients—especially elderly, post-discharge, or in pain—won't type paragraphs about their experience. Voice eliminates that barrier and captures the nuanced feedback needed for quality improvement.
- Zero typing burden on patients
- Works for elderly and low-literacy populations
- HIMS/EMR integration ready
- Episode-based patient journey tracking
- Anonymous clinician feedback protection
- QR code bedside capture
Voice Captures Clinical Context
"They kept saying the doctor would come but four hours passed. My mother's pain was getting worse and no one checked on us."
AI Extracted: Handover delay (4h), pain escalation gap, communication breakdown
"Discharge papers had medicine names I couldn't read. Pharmacist outside hospital charged double. Something's wrong with the system."
AI Extracted: Discharge clarity issue, prescription legibility problem, billing confusion signal
Automated Quality Indicators
Voice feedback automatically extracts metrics aligned to NABH/CAHO/JCI standards. No manual tagging or spreadsheet analysis required.
Healthcare-Specific Features
Voice PREM/PROM Capture
Patient-reported experience and outcome measures via voice. No typing burden on patients. Works in Hindi, Bengali, Tamil, Telugu, and 46+ more languages.
NABH/CAHO/JCI Aligned
Quality indicators mapped to accreditation standards. Department-wise dashboards that track handover delays, discharge friction, and nurse response variance.
Multilingual Consent Flows
Record consent in patient's native language with audit trails. Automated transcription for compliance documentation.
Clinical Operations KPIs
Extract metrics like triage clarity, bedside dignity perception, pain management adequacy, and infection control sentiment.
Built for Quality Accreditation
Our patient feedback system maps directly to NABH, CAHO, and JCI quality indicator requirements. Department rollups, anonymized clinician feedback, and audit-ready compliance trails included.