Built for Clinical Operations & Accreditation

73% of patient friction never makes it to typed surveys.

Voice PREM/PROM capture with NABH/CAHO/JCI alignment. Department KPIs extracted automatically. Multilingual consent flows. Zero typing burden on patients.

Built for clinical workflows

NABH/CAHO/JCI Aligned

Quality indicators out of the box. Department-wise dashboards that map directly to accreditation standards.

PROM/PREM via Voice

Patient-reported outcomes and experience measures. No typing burden on patients. Multilingual consent flows.

Multilingual Consent

Record consent in Hindi, Bengali, Tamil, Telugu, Marathi. Automated transcription + audit trail.

Clinician-Safe Insights

Anonymized feedback. Risk markers without attribution. Department rollups that protect individual clinicians.

Bedside QR Capture

Print QR codes on discharge papers. Patients scan and speak. No app install required.

HIMS/EMR Integration

Plug into your hospital information system. Patient ID mapping. Episode-based journey tracking.

Clinical Operations KPIs

Turn patient voice into actionable quality metrics that map to NABH/CAHO standards.

Handover delay index
Discharge friction score
Nurse response time variance
Triage clarity markers
Billing confusion themes
Pain management adequacy
Infection control perception
Dietary satisfaction themes
Cleanliness sentiment markers
Dignity & respect indicators

How it works in hospitals

1

Print QR on discharge papers

No app install. Patients scan, choose language (Hindi, Bengali, Tamil...), and speak freely.

2

Consent + voice capture

Record multilingual consent (audio + transcript). HIPAA/GDPR/DPDP compliant storage.

3

Realtime transcription + KPI extraction

Extract handover delays, discharge friction, pain management gaps—map to quality indicators.

4

Department dashboards + task creation

Rollup by ward, department, or physician. Auto-create improvement tasks. Track resolution.

5

Prove improvement arcs

Link feedback to patient IDs (anonymized). Show before/after metrics for audits and accreditation.

Powered by MedFeed AI

VoiceFeedback Healthcare is built on the MedFeed AI platform—India's specialist healthcare feedback infrastructure. NABH/CAHO expertise, HIMS integrations, and clinical operations KPIs designed with hospital quality teams.

Learn More at MedFeed AI

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